Thank you for choosing Duke Regional Hospital for your care. We are dedicated to making sure you have the most positive health care experience possible. Here, you’ll find everything you need to know about visiting or contacting a patient at Duke Regional Hospital.
Find out more information about the emergency room at Duke Regional Hospital.
General Visitors Monday – Friday, 5:30 am – 9:00 pm Saturday – Sunday, 7:00 am – 9:00 pm
Designated Support Persons and Family Open access, 24 hours, 7 days a week
Lounge areas for visitors are located throughout the hospital. Specific waiting areas are designated for families of patients in the Critical Care Unit, Emergency Department, Outpatient Services, Radiation Oncology, and surgery. Our patient guide has a complete list of waiting areas on page 12.
We ask that our patients and their loved ones be respectful of other patients, visitors, and staff. For everyone’s safety, we ask that all visitors comply with the following guidelines:
Wash your hands before and after visiting a patient
Do not visit if you have a cold, sore throat, fever, or any contagious disease
Keep noise to a minimum, observing quiet hours from 9:00 pm - 7:00 am
Do not smoke or use tobacco products on hospital property
Check with the patient’s nurse before bringing gifts of live flowers, plants, food, or drink
Latex balloons are not allowed inside the hospital
Children under 12 must be accompanied by an adult at all times and should not be left in the lobby or other areas of the hospital without adult (non-patient) supervision
If your friend or loved one is a patient at Duke Regional Hospital, you can get in touch or send well wishes.
To call a patient room, dial 919-470- followed by the patient’s four-digit room number. If you do not know the patient's room number, call 919-470-4277 to reach our Information Desk.
You do not need a room number to send mail to a patient. Use this mailing address:
Patient name Duke Regional Hospital 3643 North Roxboro Street Durham, NC 27704
All patient mail will be returned to sender after patient discharge. Outgoing mail can be deposited at the mail center located on the first floor or behind the information desk in the main lobby, next to the newspaper racks.
If you want to send flowers, instruct the florist to deliver the flowers to the hospital’s main address. The flowers will be delivered to the patient’s room by one of our volunteers. Flowers may also be purchased in our gift shop.