As a medically based fitness center, your health and safety, and the safety of our staff, are our top priority. Our safety precautions are based on the advice and recommendations of Duke Health experts, the Medical Fitness Association, the Centers for Disease Control, and state and local government guidelines.
Please stay home if you feel ill or have cold or flu-like symptoms. When you visit us, you will be asked to follow these policies and precautions.
Each person will be screened for potential COVID-19 symptoms on entry and undergo a touchless temperature check.
Available equipment is arranged so exercisers are 10 feet apart.
Masks are required at all times, except when swimming or showering.
Members are required to wipe down all equipment before and after use.
Maintain social distancing of at least six feet from others.
Classes, fitness programs, and personal training are offered with a mix of indoor, outdoor, and virtual options.
Locker rooms are available for socially distant use with limited capacities. Daily-use lockers are not available. Please keep your personal belongings with you at all times.
The indoor track is closed. The outdoor track is open.
Bring your own towel and water. Our towel service has been temporarily discontinued. The water fountain is closed, except for the bottle filling station. Members may still purchase drinks from the vending machine.
All chairs in our waiting areas are spaced for social distancing.
Our online member portal is used to reserve a spot in our pool and register for classes and programs. Only members can create an account and should use the portal to register for in-person and virtual offerings. If you need help creating an account, follow this step-by-step guide.
Machines have color-coded tags to mark which days they’re available for use, which allows our staff to fully clean and disinfect each piece of equipment.
Orange: Monday, Wednesday, and Friday
Green: Tuesday, Thursday, and Saturday
Yellow: Every day
Cleaning and Disinfecting
Cleanliness and sanitation have always been a priority at the Duke Health & Fitness Center. Here’s what we’re doing to keep our facilities clean and disinfected:
We use a hospital-grade, EPA-approved disinfectant on all surfaces and equipment between reservation periods and throughout the day.
High-traffic spaces are disinfected every two hours. This includes restroom stalls, countertops, door handles, locker room benches, chairs, shower stalls, and more.
Staff members disinfect all machines four times daily.
A full disinfecting process takes place every night after closing.
We’ve added stations around the fitness center that include disinfecting spray, paper towels, and hand sanitizer for use by you and our staff. Members are required to disinfect equipment before and after use.
Locker Room Guidelines
Members may use our locker rooms to change clothes, but day lockers are only available for aquatic class participants. Only lockers rented on an annual basis can be used by other members. Please keep your belongings with you at all times. Personal items may not be left in the locker rooms.
The showers are open, but with limited availability.
Hairdryers have been temporarily removed, and the use of personal dryers is not allowed.
Dry saunas are open for two people at a time, but you must wear a mask and maintain social distancing of at least six feet apart.
Thirty-minute reservations are available for lap swimming and individual water walking. There are 15 minutes of transition time between all reservations. Reservations are required and can be made online using the member portal or by calling 919-660-6660.
Reservations are limited to one per-person, per-day, and can be made no more than six days in advance.
Please arrive a few minutes before your reservation so you can begin your workout on time and structure your workout so you can be out of your lane at the end of your reservation.
If you’ve made a reservation and can no longer make it, call us to allow another member to use that time.
When Using the Pool
Lane use is limited to one swimmer or water walker per lane. Two members of the same household can share a lane.
Masks should be worn to and from the pool. Cloth or surgical masks should not be worn when wet. Once in the water, swimmers do not need to wear a mask, but water walkers should keep their masks on. Masks are optional for supervised aquatic classes.
Bring your own towel and water. The water cooler will not be available in the pool area.
The hot tub is open for two people at a time, but you must wear a mask and maintain social distancing of at least six feet apart.
Members can’t store bathing suits or pool shoes in the locker rooms unless you have a long-term locker rental.
We are required to close the pool for 30 minutes after a thunderstorm. Reservations that are interrupted because of the weather will not be extended. The pool closes at 7:30 pm weekdays, and 3:30 pm on Saturdays. The pool is closed on Sundays.
Massage appointments can be made by emailing Kim Turk or calling the front desk at 919-660-6660 during normal business hours. Payment is required in advance and can be made in person or over the phone.
You’ll need to wash your hands before and after the session and wear a mask during your massage, including while lying face down on the massage table. Our massage therapists protect themselves and you by washing their hands and wearing a face shield during your appointment. All linens, equipment, and spaces are fully disinfected between appointments.
Our dietitians offer virtual nutrition consultations over video or phone, as well as in-person appointments with masking and social distancing. You can contact our nutrition team to learn more about potential coverage with your insurance plan for either type of visit.
As part of our clinical membership, we monitor your health needs and use less physical contact if you’re able to exercise independently. This means we may take fewer readings of your blood pressure, heart rate, oxygen saturation, and blood glucose if your vitals remain stable. All staff who work with you will wear masks, gloves, and face shields at clinical check-in. Any medical equipment used to check your vitals will be disinfected before use.