Membership policies

Identification badge

We ask that you wear your ID badge at all times when exercising or using the fitness facilities. If you forget your ID badge, you will be asked to sign-in at the front desk.

If you damage or lose your ID badge, there is a $5 replacement cost. Any fitness staff can provide you with a replacement badge.

Key and locker policy

You may use a locker during your exercise session, or you may rent a locker on a monthly or yearly basis. Locker keys may be obtained at the front desk, by exchanging car keys or driver’s license for the locker key. All lockers with items left overnight will be emptied.

If you lose the locker key, you must pay a replacement fee of $25. Lockers may be rented through the front desk. The lockers do not provide a high level of security, so please do not use the lockers to store anything that is valuable to you.

Severe weather policy

In case of severe weather (i.e., ice, snow, tornado, hurricane, etc.), please call the fitness hotline at 919-660-6787 to confirm the fitness center hours. If an event occurs overnight, there will be an announcement recorded on the hotline by the start of business hours.


Both locker rooms have a dry sauna for your enjoyment. We are concerned about your safety, so users should limit themselves to no more than 10 minutes in the sauna to avoid the possibility of heat exhaustion or heatstroke.

Users at high risk -- pregnant women, individuals with high blood pressure, heart disease or other medical conditions that could be exacerbated by exposure to high temperature -- should consult a medical professional before entering the sauna.

Please note that it is a dry sauna. Do not add any water to the heating unit as it will cause electrical problems and create a possible safety issue.

Whirlpool (spa) and saline pool

Showers are required before entering the pool or whirlpool. No tissues, open wounds, or bandages are allowed in the pool or whirlpool. Please refrain from wearing dirty shoes into the pool area.

Do not run on the pool deck and use the hand rails as available. The pool is shallow, so there is no diving. Lifeguards are not on duty, so it is recommended that you do not swim alone.

We are concerned about your safety. Please limit your time in the spa tub to a maximum of 10 minutes. Due to the high temperature and humidity, the whirlpool can be dangerous to your health and it is recommended that you consult your physician before use. Those who are pregnant and those with medical conditions such as high blood pressure, heart disease, and respiratory problems should avoid exposure to high heat and humidity.


Comfortable clothes are recommended for ease of movement. Shirts and shoes must be worn in all non-aquatic activity areas. Closed-toe shoes must be worn during exercise on land; sandals or flip flops are not permitted unless medically required.

We strongly recommend wearing pool shoes when involved in pool or spa activities. Pool shoes protect your feet from abrasions and also help to prevent slipping on wet surfaces.

Perfume and cologne

In consideration of our clients with allergies or other pulmonary concerns, please refrain from wearing perfume, cologne, or after-shave in the facility.


Guests are welcome at Duke Health and Fitness Center. Visitors will be asked to complete an exercise waiver before engaging in any activity. Guest passes provide access to the facility and services and may be purchased at the front desk for $15 per day of use.

Each new Fitness Center member receives two free guest passes when they join.


All minors (under the age of 16) must have an agreement signed at the front desk by their responsible adult in order to enter the building and must be accompanied by an adult any time they come to the facility.

Children are not allowed in any of the exercise areas and must remain seated in either the lobby or the chairs by the front desk. Trips to the locker rooms must be accompanied by an adult. Membership is limited to those 16 years old and older.

Cell phones

Please be aware of your safety and be considerate of others when using a cell phone in the facility. The staff may determine that you are posing a risk to yourself or others, and ask you to refrain from cell phone use during certain activities.

Cell phones may not be used during use of strength equipment nor used in group exercise classes.

Lost and found

Any personal items found in the facility should be turned in at the front desk. Items will be retained for a period of 14 days. After 14 days have expired, the items will be thrown away.


We want our clients to have the safest and cleanest possible environment. With so many people accessing the facility on a daily basis, we need each individual to help us keep the environment clean.

There are multiple cleaning stations, which include a disinfectant spray and disposable paper towels, throughout the facility. Please use these to wipe off the exercise equipment before and after each use. There are multiple hand foam stations throughout the building. Wash your hands before and after your workout. Used towels must be put in the hampers at the entrance of each locker room.

If you see anything that needs the attention of our housekeeping staff, please notify the front desk.