Announcements

Duke Behavioral Health Broad Street is closed on Monday, July 4. This is due to the Independence Day holiday. 

Face masks are required at this location.

If you have or suspect you have been exposed to COVID-19, take these precautions before you seek care. If you have an appointment, learn about the safety measures in place at all Duke Health locations.

Duke Behavioral Health Broad Street

Type:Specialty Clinic

Duke Behavioral Health Broad Street offers the highest quality mental health services for adults, including diagnostic evaluations, psychiatric medication management, memory disorders, and brief psychotherapy.

Clinic Hours

8:00 am - 6:00 pm 8:00 am - 6:00 pm 8:00 am - 6:00 pm 8:00 am - 6:00 pm 8:00 am - 6:00 pm Closed Closed
Monday - Friday 8:00 am - 6:00 pm
823 Broad St
Durham, NC 27705-4137
Appointments 919-684-0100    919-684-0100 Office 919-613-5949
Fax 919-613-5970

Clinic Hours

8:00 am - 6:00 pm 8:00 am - 6:00 pm 8:00 am - 6:00 pm 8:00 am - 6:00 pm 8:00 am - 6:00 pm Closed Closed
Monday - Friday 8:00 am - 6:00 pm

Services

Our Providers

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Accepted Insurance

  • Aetna Choice POS, Aetna Choice POS II
  • Aetna Elect Choice HMO, Aetna Open Access Elect Choice
  • Aetna Health Network Only, Aetna Health Network Option
  • Aetna HMO
  • Aetna Limited Benefit Insurance PPO
  • Aetna Managed Choice POS
  • Aetna Medicare Assure Plan (HMO D-SNP)
  • Aetna Medicare Eagle Plan (PPO)
  • Aetna Medicare Essential Plan (PPO)
  • Aetna Medicare Value Plan (HMO)
  • Aetna Open Access HMO, Open Access Aetna Select, Aetna Open Access Managed Choice
  • Aetna Open Choice PPO
  • Aetna PCP Coordinated POS Plan
  • Aetna Quality Point of Service (QPOS)
  • Aetna Select HMO
  • Aetna Traditional Choice
  • Aetna Voluntary Indemnity Group Plan
  • Aetna Whole Health – Duke WakeMed WKCC
  • Aetna/CVS Health
  • Ambetter of North Carolina
  • Blue Advantage
  • Blue Medicare (HMO, PPO)*
  • Blue Options (123, PPO, HSA)
  • Blue Select
  • NC State Employees Health Plan
  • *Duke HomeCare and Hospice does not participate in the plan.

Bright HealthCare
  • Cigna Behavioral Health (*Limited eligibility)
  • Cigna Choice Plus
  • Cigna Connect Individual Family Plan
  • Cigna Open Access
  • Cigna Open Access Plus
  • *Please call Cigna Behavioral Heath to see if the provider is participating in your plan.

  • Duke Basic
  • Duke Select
  • Experience Health Medicare Advantage (HMO) Plan
First Health
Gateway Health Alliance
  • Halifax Physician-Hospital Organization plans*
  • *This plan is only accepted at Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, and Duke HomeCare & Hospice.

Healthgram
  • Humana Choice (PPO)
  • Humana Choice - Medicare Advantage (PPO)
  • Humana ChoiceCare - Medicare Advantage (PPO)
  • Humana Gold Choice - Medicare Advantage (PFFS)
  • Humana Gold Plus - Medicare Advantage (HMO)
  • Humana Medicare Advantage Group Plan - NC State Retirees
MedCost
  • First Medicare Direct
  • Medicare Part A
  • Medicare Part B
MultiPlan / Private Healthcare Systems
  • AmeriHealth Caritas North Carolina
  • Carolina Complete Health
  • Healthy Blue
  • NC Medicaid Direct
  • UnitedHealthcare Community Plan
  • WellCare of North Carolina
  • FAMIS*
  • Optima Family Care (Medicaid HMO in VA)*
  • Optima Individual & Family (On & Off Exchange Plans)
  • Optima Plus (PPO)
  • Optima Vantage (HMO)
  • *Duke Primary Care, Duke University Hospital, Duke Regional Hospital, and Duke Raleigh Hospital are not participating with this plan.

  • TRICARE Prime
  • TRICARE Prime Remote
  • TRICARE Select
  • AARP Medicare Advantage Plan 2 (HMO-POS)
  • AARP Medicare Complete (HMO, PPO)*
  • AARP Medicare Complete Essential (HMO)*
  • All Savers Alternate Funding
  • All Savers Fully Insured
  • United Healthcare (HMO, PPO, POS)
  • United Healthcare Charter/Charter Balance/Charter Plus
  • United Healthcare Choice/Choice Plus
  • United Healthcare Core/Core Essential
  • United Healthcare Navigate/Navigate Plus/Navigate Balanced
  • United Healthcare Option PPO
  • United Healthcare Passport Connect Choice/Choice Plus
  • United Healthcare Passport Connect Options PPO
  • United Healthcare Select/Select Plus
  • United Healthcare Shared Services - Harvard Pilgrim/UHC Options PPO Network
  • United Medical Resources (UMR)
  • *Duke HomeCare and Hospice and mental health providers do not participate with the plan.

About Us

Duke Behavioral Health Broad Street is located in Durham off West Main Street and is less than a two mile drive from Duke University Hospital and Duke Clinic.

Preparing For Your Visit

Accessibility Services

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We provide equal access for all people and offer a range of free accessibility services to patients and visitors who need them.

Interpreter Services

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Free interpreter services can be provided for patients who prefer to communicate in a language other than English.

Address

823 Broad St
Durham, NC 27705-4137

Parking

Free, on-site parking is available.

Public Transportation

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Plan your trip to Duke Behavioral Health Broad Street through GoDurham bus routes 11 and 11B. The closest bus stop is Green St at Iredell St. If you have trouble accessing these routes, visit GoDurham Access to check if you meet the ADA eligibility for Durham County’s accessible transit program.