Usually, our prompt services are available an average of just an hour from check in to check out, but there are many factors that can change that significantly.
Our policy is to receive full payment at the time of service, and we offer a self-pay discount. If you have a current insurance card you will need to pay your co-payment, coinsurance, or deductible. We accept cash, checks, and credit cards.
Your health record is considered confidential and information about your health is not released without your written consent. Letters and physician reports will be completed at your request with your written authorization.
Please allow 48 hours for us to complete your request. A fee may be charged for copying medical records or completing reports.
Our urgent care centers are open from 8:00 a.m. to 8:00 p.m., 365 days a year, including weekend and holidays. Duke Urgent Care South is open 7:00 a.m. to 10:00 p.m., 365 days a year.
We have locations throughout the Triangle for your convenience, including Urgent Care Centers in Raleigh, Knightdale, Morrisville, and Durham.
During severe weather, it is best to call and confirm that we are open.
For questions or help after business hours, we recommend that you contact your primary care physician or nearest emergency room.
Duke orthopaedic specialists are on call to support urgent care needs. However, all urgent care providers are board certified and Duke credentialed, and they have extensive training in orthopaedics that enables them to treat most orthopaedic conditions.