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Home > Services > Urgent Care > About Us > Why Choose Duke Urgent Care
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Urgent Care
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Duke Urgent Care offers quality care and convenient hours at all five of our Triangle locations. Below are the top 10 reasons you should choose Duke for your urgent care needs:

  • Open seven days a week, 365 days a year. All five urgent care centers are open 8:00 a.m. to 8:00 p.m., 365 days a year, including weekends and holidays. In addition, we have special extended hours at the Duke Urgent Care South: 7:00 a.m. to 10:00 p.m., 365 days a year!
  • Communication to primary care physicians. Auto-faxed copies of our office visit notes are sent to primary care providers within 24 hours.
  • Evidence-based, cost-effective medical care. Not every sore throat needs a strep test; not every ankle needs an x-ray. We use evidence-based medicine to make the best decisions for each and every individual patient. This keeps the costs of health care down and gives each patient exactly what they need.
  • Expert and fully credentialed staff and providers. Each provider, whether a doctor or a radiology technologist, is specifically trained and credentialed to do their work as an expert.
  • Qualified physicians always at each site. We have a fully credentialed, residency-trained, and highly experienced physician on site at all times.
  • Safe, Joint Commission-accredited urgent care centers. The Joint Commission is all about safety for the patient -- all our sites are in 100 percent compliance. We are currently certified by the Joint Commission of Accreditation of Hospitals (JCHA) through 2012.
  • Comprehensive, on-site lab and digital x-ray capabilities. This allows us to evaluate, diagnose, and treat most patients’ problems in just one visit. We have a fully trained, Duke-credentialed radiologist read every x-ray, and we can get STAT readings whenever needed. Our patients can assess both lab and x-ray final reports directly online via Duke Medicine HealthView.
  • Access to emergency care, specialty and sub-specialty care if needed. If referral to a specialist is needed, we are able to provide quick access to specialists.  Patients who need emergency intervention are appropriately identified, stabilized, and transferred to the emergency department.
  • Patient friendly. Patients are assessed within 15 minutes of arrival by one of our clinical staff. Our average time for a completed visit is only about an hour.
  • Outstanding patient satisfaction. Duke Urgent Care works diligently to rank nationally in the top percentile for patient satisfaction. We welcome any and all feedback!

Appointments

No appointment is necessary -- just walk in for prompt care. Care is given on a first-come, first-served basis.

To schedule an appointment for a non-urgent need, call 888-ASK-DUKE (888-275-3853) or make an appointment online using HealthView.

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About This Page

Updated: Apr. 28, 2011
Published: Oct. 13, 2009
URL: http://www.dukehealth.org/services/urgent_care/about/why_choose_duke