Once your hearing loss is determined and you are ready to pursue amplification options, you and your audiologist will discuss the best hearing aids for your listening needs.

We offer a dedicated Hearing Aid Dispensary that provides evaluation and dispensing of sophisticated hearing aids and assistive listening devices such as digital hearing aids and FM listening systems. We also provide information about personal amplifiers, telephone amplifiers, and alarm or warning devices.

Hearing Aid Dispensary Services

• Consultation with an audiologist to discuss hearing loss and amplification options
• Hearing aid fitting appointment which includes fitting, programming, and education regarding the care and use of the hearing aids
• Routine follow-up appointments to ensure hearing aids are providing appropriate hearing and communication benefit
• Referral to a doctor if medical treatment is necessary
• Hearing aid repair services including reprogramming, cleaning, and adjustments
• Battery sales

Hearing Aid Technology

Digital hearing aids are the latest advanced technology in hearing aids. Your audiologist will program your hearing aids using the most up-to-date software and computer technology.

Hearing aid technology includes multiple memories, noise reduction, directional microphones, feedback management systems, speech enhancement, and wireless or Bluetooth capabilities to allow you to link your hearing aids to your cellular phone, television, or MP3 player.

Types of Hearing Aids

The slideshow below shows the five main styles of hearing aids. Our audiologists will discuss with you the best hearing aids that fit your lifestyle.

Behind-the-ear (BTE) hearing aid models sit behind or on top of the outer ear, with tubing that routes sounds down into the ear canal.

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Mini BTE hearing aids are very small and hide behind the outer ear. Their ultra-thin tubing discreetly routes sound into the ear.

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In-the-ear (ITE) hearing aids sit in the ear and are usually custom-fit to the patient's ear.

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In the ear canal (ITC) hearing aids sit in the outer ear bowl. They are used for patients with mild to moderate hearing loss.

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Hearing aids can be made to fit completely in the ear canal (CIC) and are barely visible. They can be used for mild to moderate hearing losses.

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Hearing Aid Fitting

At your consultation, the style and technology of hearing aids which are most appropriate for your lifestyle and hearing loss will be determined. You may need to have impressions of your ears taken at this time. It takes about two weeks from this point to receive your hearing aids.

During your initial hearing aid fitting, you will learn how to use your hearing aids. This includes inserting and removing the hearing aids, changing the batteries, and cleaning and maintaining your hearing aids. Your audiologist will also discuss realistic expectations and communication strategies during this appointment.

Payment in full is due at your initial hearing and fitting appointment. Insurance claims for hearing aids are not filed by our office.

The following is included with your hearing aid purchase:

• Thirty-day trial period: If you choose to return the hearing aids within 30 days of the original fitting date in good working condition you will receive a refund minus the dispensing fee
• One- to two-year warranty, depending on your hearing aid
• Unlimited office visits during your warranty period
• Auditory rehabilitation course (approximately two hours)
• Listening and communication enhancement (LACE) -- a DVD listening program to train your brain to listen to new sounds

Hearing Aid Repair Policies

Please call our office at 919-684-3859 to set up an appointment for a hearing aid repair or you can drop off your hearing aids wit the front office to be evaluated. Some repairs can be fixed in-office and some repairs will need to be sent to the manufacturer for repair.

If the hearing aid(s) are not in warranty, there will be charges associated with the repair which will be discussed with you before the hearing aids are sent for repair.

We will contact you within 24 hours to let you know the status of the hearing aids.