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Concerns about Your Care

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Published: Dec. 13, 2006
Updated: Dec. 13, 2006

Public Notice

Effective January 1, 2006, The Joint Commission began conducting unannounced accreditation surveys at health care organizations.

The purpose of these surveys is to evaluate the organization's compliance with nationally established Joint Commission standards. The survey results will be used to determine whether, and the conditions under which, accreditation should be awarded to the organization.

Joint Commission standards deal with organizational quality of care issues and the safety of the environment in which care is provided. If for any reason you have concerns about patient care and safety in our facility, we encourage you to discuss this with your provider, the management of the unit or clinic where you received care, or a member of our Administrative staff. If you have any concerns that you feel have not been adequately addressed, you may express your concern to The Joint Commission at:

Office of Quality Monitoring/JCAHO
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
1-800-994-6610

complaint@jointcommission.org