At Duke Raleigh Hospital, we work to ensure that the care and services we provide exceed your expectations, whether you are a patient or a visitor.

Click on any of the topics listed below to obtain details that will help you prepare for your visit to our facilities.

• Confidentiality - The Health Insurance Portability and Accountability Act (HIPAA) requires that health care providers follow certain rules to protect the privacy of patients' health information.
• DUHS Referral Directory - Your physician can refer you to a Duke specialist using our on-line directory and toll free number.
• Financial Services - Our Accounting Department can provide information and assistance for handling financial matters related to your care.
• Health Insurance - Duke Raleigh Hospital accepts most major insurance plans.
• Local Area Information - Access useful information provided by the Greater Raleigh Convention and Visitors Bureau.
• Patient Bill of Rights - We respect your rights, values, and dignity and ask that you recognize the responsibilities that come with being a patient
• Patient Visitation - Review our visitation hours and the hours of operation for our cafeteria and gift shop.
• Support Services - Our Spiritual Care Department is available to provide support to patients, families, caregivers, physicians and staff members.
• Before, Day of and After Procedure - Your safety and comfort are our top priority. Our team of experts are ready to assist you in every way as you prepare for your procedure. 
• Plaza Pharmacist - For your convenience, we have an outpatient pharmacy located in the Same Day surgery area.
• Tobacco-free - Smoking is prohibited both outside on all Duke Raleigh Hospital property and inside.  Learn about smoking cessation resources available to you.