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Home > Patient and Visitor Info > Volunteering at Duke > Programs > Patient Representative Volunteer Program
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Volunteering at Duke

Patient Representative Volunteer Program

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Volunteers with this program focus on helping our patients have a more comfortable hospital stay.

Volunteers visit patients weekly and respond to a wide variety of non-medical requests patients may have -- anything from information about hospital and community services, to serving as a witness for advance directives (usually referred to as a living will or power of attorney), or answering the question "How do I get a daily newspaper?"

Volunteers also contribute to providing an excellent patient experience during the patient’s stay by being aware of any patient concerns and informing staff of patient concerns.


Training Provided

  • Fire and safety training
  • Job-specific training in a small group session or one-on-one with staff

Time Commitment

  • Three to four hours per week, Monday to Friday
  • One-year commitment required

Contact Information

To volunteer as a patient representative, contact Heidi Sullivan, manager of Volunteer Services.

Phone: 919-681-6088


E-mail: heidi.sullivan@duke.edu


Address: Box 2967, Duke University Medical Center, Durham, NC 27710

Program location: Duke University Hospital

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About This Page

Updated: Dec. 6, 2011
Published: Dec. 6, 2011
URL: http://www.dukehealth.org/patients_and_visitors/volunteer_services/program/patient-representative-volunteer-program