Whether you have come to the Duke Cancer Institute for a hospital stay, a clinic appointment, or to visit a loved one, we hope that you have a positive experience.

The information in this section is provided to help you access the information and services that can make your visit to the Duke Cancer Institute easier. 

Visitor information will be different depending on where you or a loved one are receiving treatment. To learn more, follow the links below.

Duke Cancer Center

• Parking

Duke Clinic

• Visitor services
• Parking
• Maps

Duke University Hospital

• Parking
• Food services
• International patient center
• Banking services
• Gift shops
• Entertainment and sites of interest

Durham Regional Hospital

• Parking
• Visitor’s Guide
• Gift Shop

Duke Children’s Hospital & Health Center

• Amenities and activities
• Family accommodations
• Visiting a patient

Duke Raleigh Hospital

• Visiting hours and information
• Parking
• Local area information

PatientSecure

When you register, you will be asked if you would like to enroll in Duke’s PatientSecure Program. The PatientSecure Palm Vein Biometric Identification System is one of the many ways we work to ensure that every patient has the best experience possible.

The system is designed to ensure your safety, protect your privacy, speed up the registration process, and make your future visits more convenient.

PatientSecure identifies patients by scanning the vein pattern of the palms of their hands. The scanner uses harmless light to identify your unique vein pattern to create an encrypted and protected digital file, which is linked to your unique medical record.

Support Groups and Services

At the Duke Cancer Institute, we combine leading-edge research with compassionate care. Our commitment is to treat more than your cancer. We strive to care for you as a whole person.

The Duke Cancer Patient Support Program provides support services to help patients and their loved ones cope with the impact of cancer on their lives. The program offers continued support throughout the cancer experience. Services include individual, couple, and family counseling, support groups, self-image resources, and volunteer companionship and peer support.

Learn more about community support groups and other resources on DukeHealth.org.

American Cancer Society (ACS) Road to Recovery Program

The Road to Recovery Program is a free service that matches patients living in Durham County who need transportation with local volunteers who are willing to drive them to oncology appointments at the Duke Cancer Center or Durham Regional Hospital.

Oncology patients who need transportation to their appointment or would like more information about the program can call 800-227-2345.