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|Duke Raleigh Hospital||80%|
|Duke University Hospital||80%|
|Durham Regional Hospital||77%|
The rates displayed in this graph are for discharges October 2011 through September 2012.
(1) The U.S. average includes all reporting hospitals in the United States.
(2) The N.C. average includes all reporting hospitals in the state of North Carolina.
In a survey, patients were asked how often their nurses communicated well with them during their hospital stay. According to hospitalcompare.org, “communicated well” means nurses explained things clearly, listened carefully to the patient, and treated the patient with courtesy and respect.
Duke has enacted several initiatives to improve our performance. These include: