Appointments are available Monday through Friday with the exception of holidays. It is in your best interest to schedule your appointment four to six weeks prior to departure. However, we will attempt to accommodate short-notice requests for emergency travel.

Please arrive 15 minutes early. Bring a trip-specific itinerary and your medical information (diagnoses, medications, and immunizations dates). To streamline your admission process, please print out a copy of the Travel Clinic patient history form. Fill out the section that pertains to you and bring it with you to your appointment.

We offer three types of appointments for travelers age 16 and older:

• New, for travelers who have never used our service before
• Return, for travelers who are established patients but need additional services or patient education
• Injection, for travelers who need one or more predetermined injection

Appointments may be made at either location by contacting:

• Local: 919-416-3853
• Toll-free: 888-275-3853
• Fax: 919-361-9725

Hours

Monday through Friday, 8 a.m. to 4 p.m.

Cancellations

Please call either 919-416-3853 or 919-572-0769 with your name, date, and time of appointment should you need to cancel. 

Severe Weather

If you have a question about the Travel Clinic being open during severe weather, please call 919-572-0769 for recorded information on the clinic’s operational status. 

Insurance

Please note that Duke Travel Clinic services are often not reimbursed under insurance plans. You must be prepared to pay for services at the time they are rendered by cash, check, or charge. A copy of the charges will be provided at checkout. A statement will also be mailed for those that wish to pursue reimbursement from their carrier or employer. Duke employees traveling on business should bring a department procurement card.

Consultation Preparation

There are no restrictions for medications, food, beverages, or activities prior to or after your appointment. In fact, we encourage you to eat, drink, and take your prescribed medications before you come.

Please bring your completed patient assessment form if you have one, along with your international certificate of vaccine (yellow card). Otherwise bring your medical information (diagnoses, allergies, medications, and previously completed immunizations with dates).

In warm weather, please bring a small insulated container with an ice pack, as one of our vaccines may be self-administered by you at home.

There are no physical exams, laboratory studies, or x-rays included in the consultation. The components of the appointment are:

• A review of your medical history
• Risk assessment
• General and specific itinerary-based patient education
• The administration of desired immunizations
• Trip-specific prescriptions

To save time at your appointment you may wish to review the vaccine information statements below. The section explains information about each vaccine you may be considering for your trip.

For the consideration of other travelers and the staff, we ask that you please come prepared, arrive 15 minutes prior to your appointment time, and leave small children at home.

We look forward to seeing you soon and thank you for choosing Duke for your health care needs.

Vaccine Information Statements

Vaccine information statements are provided by the Centers for Disease Control (CDC) for patients who are considering being vaccinated to protect against one or more diseases.

You are able to review the selected statements prior to being vaccinated and direct questions to the provider before being immunized. To avoid having to make hesitant decisions during your appointment, you may wish to review the statements in advance at the CDC’s Web site.