People across the country are working tirelessly to improve the ability of our health care system to effectively respond to a wide array of potential disasters.

Emergency management is a difficult task that relies upon strong relationships and communication between everyone involved.

Effective planning depends upon rigorous training and ongoing practice before it can translate into effective emergency management action. Each individual has a role to fill, and must therefore assume personal responsibility to enable the link between solid planning and appropriate response.

At Duke we are doing our part to become better prepared for the unknown, and the Hospital Incident Command System (HICS) is at the core of our disaster preparedness efforts. The system offers:

• A flexible response system customized to different types of emergencies
• Improved accountability by assigning specific emergency-response tasks
• Enhanced documentation through the use of standardized forms and check sheets

HICS delivers a more structured disaster response mechanism for Duke University Hospital, as well as a template for the ongoing development and planning of Emergency Management initiatives.

Every person in Duke University Hospital has received training about the basics of disaster planning and their responsibilities in the event of a disaster, and we encourage Duke employees who wish to learn more about emergency management training and resources to contact their supervisors.

Because hospitals and health care providers across the country are facing many of the same issues regarding disaster planning, Duke welcomes the free exchange of information and ideas in the hopes of facilitating this process.

If you are directly affiliated with the disaster planning process of an accredited health care organization, or would simply like more information about Duke’s Emergency Management services, contact Jessica Thompson at 919-681-2933 or jessica.r.thompson@duke.edu.

Physicians

Physicians offering this service include:

• Benjamin, Lee S.
• Berkoff, David J.
• Best, Randall M.
• Bordley, Clay
• Broder, Joshua S.
• Chandra, Abhinav
• Frush, Karen S.
• Gerardo, Charles J.
• Gordon, David C.
• Hocker, Michael B.
• Limkakeng, Alexander T. Jr.
• Lopez, Fernando A.
• Martin, Ian B. K.
• Plante, Troilus A.
• Serra, Richard K.
• Stahmer, Sarah A.
• Thornton, Victoria L.
• Villani, John J.
• Yee, Linton L.

Locations

This service is available at:

• Duke Raleigh Hospital
  3400 Wake Forest Road, Raleigh, NC 27609
• Duke University Hospital
  2301 Erwin Road, Durham, NC 27710
• Durham Regional Hospital
  3643 Roxboro Road, Durham, NC 27704