You may receive more than one bill for your hospital or
clinic visit from Duke due to the many different physician
groups and hospitals within the Duke system.
Each bill will identify whom the bill is from at the top of
the statement. For Duke providers, it will be one of the
following entities:
- Duke Private Diagnostic Clinic (PDC)
- Duke Primary Care (DPC)
- Duke University Hospital
- Durham Regional Hospital
- Duke Raleigh Hospital
Physician Services Bills
Bills for physician services from the PDC and DPC will
include examinations, interpretations of tests, surgical
procedures, and consultations performed by physicians and in
some instances physician assistants and nurse
practitioners.
Physician services also include, but are not limited to, the
services of anesthesiologists, psychiatrists, podiatrists,
radiologists, and pathologists. These services may be provided
in clinics or in the hospital, but will be billed by the
physician group.
Hospital Bills
Bills from the hospitals include, but are not limited to,
laboratory, radiology and other testing services (referred to
as ancillary services); operating room services; emergency;
pharmacy; medical supplies; inpatient room and board; and other
services provided by the hospital. You may receive a bill for
each time you visit the hospital.
For clinics under the management of Duke University
Hospital, you may see a charge on your bill for the equipment,
supplies, and services provided in the hospital-based clinic.
These charges are separate from the services provided by your
physician/provider. Any amount you owe will be based your
specific insurance coverage. Please contact your insurance
company for information regarding your particular plan
benefit.
Community-Based Physician Bills
In addition you may receive separate bills from certain
community-based physician groups who provide professional
services and bill separately from Duke. Please contact these
physicians separately with any questions.
Duke HomeCare & Hospice
You may also receive bills from Duke HomeCare &
Hospice (DHCH), which is our provider for home health,
infusion, and hospice services. For questions related to DHCH
bills, please call 919-620-3853.
