How to Request Medical Records from Duke

To request medical records from a Duke health care provider, you will need to submit a written request to that provider's Information Release Unit.

You can either use an Authorization to Protected Health Information form or submit a letter to the unit. (See what to include in the letter.)

If the information to be released is sent to a physician, hospital or medical provider, police department, or school, there will be no charge for the records. For records sent anywhere else (to yourself, Social Security, attorney, etc.), there will be a fee assessed based on the number of pages copied. Payment must be remitted before records are sent.

Record requests are usually processed within seven to 10 business days.

Fees

• Minimum fee $10 for first 14 pages
• $0.75 per page for pages 15-25
• $0.50 per page for pages 26-100
• $0.25 per page for pages over 100

Duke University Medical Center

Patients requesting medical records from Duke University Hospital, Duke Children's Hospital and Health Center, or Duke Clinic must submit a written request to the Medical Information Release Unit (MIRU) of Duke University Hospital.

• Download the Authorization to Protected Health Information Form for Duke University Medical Center (PDF, 80 KB) in English.
• Download the Authorization to Protected Health Information Form for Duke University Medical Center (PDF, 46 KB) in Spanish

919-384-7119

Mailing Address
Medical Information Release Unit
DUMC Box 3016
Durham, NC 27710

Office Location
Duke Clinic
Health Information Management Department
04255 Red Zone

Durham Regional Hospital

Patients requesting medical records from Durham Regional Hospital need to submit a written authorization directly to the hospital's Information Release Unit. Please bring identification with you to the hospital when you submit your authorization form.

• Download the Authorization to Release Medical Records (PDF, 176 KB) form for Durham Regional Hospital in English and Spanish.  

If you are unable to submit authorization in person, you may fill out an authorization form and mail it to the hospital.

Phone
919-470-5172

Mailing Address
Durham Regional Hospital
Medical Records Department
3643 N. Roxboro Road
Durham, NC 27704

Duke Raleigh Hospital

Patients requesting medical records from Duke Raleigh Hospital should follow a protocol similar to that of Durham Regional Hospital, which is described above.

• Download the Authorization to Protected Health Information Form for Duke Raleigh Hospital (PDF, 31 KB).

Phone
919-954-3561

Mailing Address
Duke Raleigh Hospital
Health Information Management
3400 Wake Forest Road
Raleigh, NC 27609

Office Location
Duke Raleigh Hospital
Medical Records Department
First Floor

Other Locations

Patients requesting medical records from other Duke Medicine locations, such as Duke University Affiliated physician practices, private diagnostic clinics, or urgent care centers, should contact the location directly.

Find contact information for other Duke locations