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Quality and Safety

Patients Who Were Given Information About What to Do During Their Recovery at Home

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InstitutionRating
U.S. Average180%
N.C. Average282%
Duke Raleigh Hospital87%
Duke University Hospital88%
Durham Regional Hospital77%

The rates displayed in this graph are for discharges October 2007 through September 2008. Source: hospitalcompare.hhs.gov
(1) The U.S. average includes all reporting hospitals in the United States.
(2) The N.C. average includes all reporting hospitals in the state of North Carolina.

What Does This Measure?

In a survey, patients were asked whether hospital staff had discussed the help they would need at home. Patients also indicated if they were given written information about symptoms or health problems to watch for during their recovery.

What Are We Doing to Improve Our Performance?

Duke has enacted several initiatives to improve our performance. These include:

 

More Information

About This Page

Published: Mar. 23, 2009
Updated: Mar. 23, 2009
URL: http://www.dukehealth.org/AboutDuke/quality/performance_measures/patient_satisfaction/patients_who_were_given_information_about_what_to_do_during_their_recovery_at_home