Optimal Care Heart Failure Score (Eligible Patients Receiving All Care Measures)

What Does This Measure?

The overall percentage of eligible heart failure patients who received all of the measures of high-quality care tracked by the Centers for Medicare and Medicaid Services (CMS).

Why Is This Important?

Certain treatments have been proven to get the best results for most heart failure patients. This measurement shows a hospital’s overall performance in providing recommended treatments for heart failure.

What Are We Doing to Improve Our Performance?

Duke has enacted several initiatives to improve our performance. These include:

• Evidence-based medicine
• Computerized physician order entry (CPOE)
• Standardized order sets
• Patient rounding
• Electronic medical records (EMR)
• Six Sigma and DMAIC (define, measure, analyze, improve, and control process) methodologies
• Nursing and physician education
• Patient safety and clinical quality committees
• Patient advocacy and support groups
• Heart failure-specific discharge instructions and patient education information
• Smoking cessation programs and patient education information
• HealthView patient portal
• Balanced scorecard metrics

More Information

• See more heart failure quality measures
• See all performance measures
• Compare Duke to other North Carolina hospitals at NC Hospital Quality Report
• Compare Duke to regional and national hospitals at Hospital Quality Alliance's Hospital Compare