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Patient Care Quality and Safety

At Duke University Health System, we pledge to provide you with the highest quality health care and to maintain a safe environment. Explore the information in this section to see ways in which we strive to ensure safe, quality care for every patient we serve.

Performance Measures

See how we compare with national and state averages on quality measures:

Partners in Safety: Keeping You Safe

Watch a video about patient safety precautions at Duke University Hospital, Durham Regional Hospital, and Duke Raleigh Hospital.

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(View the Spanish version of the video.)

Responding to Patient Concerns

We want each patient’s experience to be a positive one but we recognize this will not always be the case. That is why we encourage you to contact us with concerns.