Quality and Safety Stories

At Duke University Health System, we constantly strive to improve the quality and safety of care we provide to patients. In the stories below, you'll learn about just a few of our quality and safety improvement initiatives.

duh_emerg-qs.jpgPutting the Patient First: ED Sets the Standard for Service
Learn how the Duke Emergency Department significantly improved patient satisfaction scores.

fall.pngGoing Steady: Fall Prevention
Duke HomeCare and Hospice keeps falls prevention top-of-mind and develops tools to identify patients at greater risks for falls.

garisha-niche.jpgA NICHE for Geriatric Nursing Care
Duke's nurse-led initiatives aim to improve elder care on a national scale -- and bring immediate comfort to local patients.

peanuts.pngIn a Nutshell, Crisis Averted: Staying Ahead of Peanut Recall
Advance planning and swift action keep Duke ahead of national peanut recall.

uninsured.pngHelping Uninsured Patients Access Care
See how Duke is aiding uninsured patients in Durham County receive the medical care they need.

equality.pngEnsuring Equality in Patient Care
Learn the steps Duke is taking to ensure all patients are treated with equal standards of care.

race.pngDuke's RACE to Save Lives
Learn how the RACE project shortens the time for heart attack patients to receive lifesaving care.

noise.pngSHHH! Keeps Noise Down, Promotes Healing
Research shows that people heal more quickly in a quiet, peaceful environment. At Duke Raleigh Hospital, Laura Tavares, RN, led an innovative effort to keep the noise down -- SHHH! or Silent Hospital Helps Healing.