If for any reason you have concerns about the care provided, we encourage you to discuss this the appropriate contacts at each facility.
Duke University Hospital
Please discuss your concerns with the Patient Visitor Relations Department at 919-681-2020.
Duke Raleigh Hospital
Visit Duke Raleigh Hospital's Web site for contact information.
Durham Regional Hospital
Visit Durham Regional Hospital's Web site for contact information.
Clinics and Outpatient Locations
If the experience occurred in the outpatient arena, contact the practice manager at the clinic or call Patient Relations at 919-684-6298.
Health System Management
To contact health system management, please write:
Office of Safety and Quality
Duke University Health System
Box 3701
Durham, NC 27710
The Joint Commission
If you are not satisfied with the response you receive from
Duke, you may contact The Joint Commission (TJC), our primary
accrediting body, at 1-800-994-6610 or via the
TJC Web site.
